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Welcome to the http://www.talliscountry.co.uk/Terms & Conditions page. This page provides information about who we are and the legal terms and conditions that may apply to your use of the TAG Country website and any product you order from us.

To help you find the information you are looking for, we have divided these Terms and Conditions into 4 sections. These are:

Information About Tallis Country: Information about the company. If you would like to get in touch with us, or would like our registered company details, please click here.

Website Terms and Conditions: To view the legal terms and conditions that apply when you access and use this website, please click here.

General Terms and Conditions: To view the legal terms and conditions that apply to any product that you order from TAG Country via this website, please click here.

Privacy Policy: To understand what personal information TAG Country collects and uses about you when you access and use this website, please click here.

In addition to our legal terms and conditions, you may find further information at the Help section of our website. Here you will find information on our delivery charges and returns policy, as well as other useful information.

INFORMATION ABOUT TALLIS COUNTRY

This website - http://www.talliscountry.co.uk/ – (“the Website”) is owned and operated by Tallis SPV Limited, trading as Tallis Country. Tallis SPV Limited is a company registered in England and Wales (company registration number 06977702) whose registered office is Chris Tallis Farm Machinery Limited, Hinton on the Green, Evesham, Worcestershire WR11 2QT. We use the terms “TAG Country”, “we” or “us” to refer to Tallis SPV Limited.
If you wish to contact us, please click here.

WEBSITE TERMS AND CONDITIONS

These website terms and conditions (“Website Conditions”) apply to your use of this Website. You must read these Website Conditions carefully and by accessing this Website and/or placing an order you agree to be bound by the Website Conditions. If you do not agree to these Website Conditions in their entirety, you must not use or access this Website.

Before you place an order, if you have any questions relating to these Website Conditions, please contact us.

Other Applicable Terms and Conditions
These Website Conditions supplement and are in addition to our Privacy Policy. If you order a product made available for purchase through the website by us (“Product(s)”) via the Website, our general terms and conditions of sale (the “General Conditions”) will also apply (which you can view by clicking here). Please note that you when you agree to the Website Conditions you shall be deemed to have also read and agreed to the Privacy Policy and the General Conditions in their entirety.

Your Use of The Website 
You must only use the Website for lawful purposes and you must not use it in a way that infringes the rights of anyone else or interferes with anyone else’s enjoyment of the Website. 

You may use, download and print content on the Website solely for your own personal use or internal business purposes. You may not without our prior written consent;

Copy, reproduce use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.

Password/Account Security
You are responsible for the confidentiality of your password and account details. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Ownership of Rights
All rights in and to this Website are owned by or licensed to Tallis SPV Limited. 

All content included on our website including, without limitation, texts, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is owned by or licensed to Tallis SPV Limited, our affiliates or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable English and international intellectual property law and other relevant laws.

Accuracy of Content
To the extent permissible by law, we disclaim all representations and warranties, express or implied, that content or information displayed on this Website is accurate, complete, up-to-date and /or does not infringe the rights of any third party.

Links to Other Websites
We have placed links on the Website to other websites we think you might like to visit. We do not vet these other websites nor do we have any control over their content. We cannot accept any liability in respect of use of these websites.

Exclusions of Liability
We exclude all representations, warranties, conditions and terms (whether express or implied) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.

Except to the extent required by law, we shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Website Conditions shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Conditions shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

Third Party Rights
Only you and us shall be entitled to enforce these Website Conditions.

Entire Agreement
These Website Conditions (including where applicable our Privacy Policy and our General Conditions) set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Law and Jurisdiction
These Website Conditions (and any matter that arises out of your use of this Website) shall be governed and construed in accordance with the law of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Changes to these Website Conditions
We reserve the right to change and update these Website Conditions from time to time and recommend that you revisit this page regularly. By continuing to access and use the Website, you will be deemed to have agreed to any changes or updates to the Website Conditions.


GENERAL TERMS AND CONDITIONS

These General Conditions apply to any order you place through the Website. You must read the General Conditions carefully, and by placing an order through the Website, you agree to be bound by the General Conditions in their entirety. If you do not agree with the General Conditions in their entirety, you must not order any Product through the Website.

Website Conditions
Whenever you use the Website to order a Product, our Website Conditions will apply in addition to the General Conditions. By ordering a Product through the Website, you will be deemed to have also read and agreed to our Website Conditions.

Product Descriptions
We have taken reasonable precautions to try and ensure that prices quoted on the Website are correct and that all Products are fairly described. However, when ordering Products, please note that;

We will make every effort to supply the Products as advertised but reserve the right to supply the Products subject to minor variations in actual dimensions and specifications.

All prices are displayed in pounds Sterling inclusive of VAT where applicable.

Although we aim to keep the Website as up to date as possible the information including product descriptions appearing on the Website at a particular time may not always reflect the position exactly at the moment you place an order.

Images of Products are provided for illustrative purposes only and the actual Product you may receive may differ from the image displayed on the Website. This does not exclude liability for mistakes due to negligence on our part and refers only
to variations in the correct Products, not different Products altogether.

  • All items are subject to availability. If we are not in physical possession of the Products at the time that you offer to buy the Products , our obligation to sell and your obligation to buy shall be subject to the Products being made available by the appropriate manufacturer or supplier. If we have attempted to order Products from the manufacturer or supplier at your request , and the order has not been fulfilled due to the failure of the manufacturer or supplier to provide the Products , we shall inform you that the Products are not available for sale and in such circumstances we shall repay to you any part of the price that has been paid and neither we nor you shall be under any further obligation to sell or buy the Products or shall be entitled to damages for the failure of us to sell the Products to you 

Acceptance of your Order
Please note that completion of the online checkout procedure does not constitute acceptance of your order. Our acceptance of your order will only take place when we dispatch the Product(s).

If you enter a correct e-mail address, we will send you an order acknowledgement e-mail and order update emails. These are not order confirmation or order acceptance from us.

All Products remain the property of us until we have received full payment from you for those Products.

During the checkout process, you will be asked to complete your payment details. Please not that we will collect and store your information and will only use your information in accordance with our Privacy Policy.

If we cannot supply with the Product you have ordered, we will not process your order, inform you of this in writing (including email) and, if you have already paid for the Product, refund you in full as soon as reasonably possible.

Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the Products you have ordered are dispatched from our warehouse to be delivered to the place of delivery. It does not take place until that stage even though we may have debited your card or we have sent acknowledging emails.

The contract will be formed at the place of dispatch of the Products.

Delays
Occasionally, the supply of your Product may be delayed or prevented for reasons beyond our control. Where this is the case, we will of course make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Your Right to Cancel 
You have a statutory right to a ‘cooling off’ period (your contract cancellation rights under the Distance Selling Regulations). This period begins once you have received the Product(s) and ends 7 days after the Products have been delivered to you. If you change your mind about the Products within this period, please return them to us within 7 days of receipt. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging and you will be responsible for the cost of returning the Products to us. 

This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights are available in the UK from our local Citizens Advice Bureau or your Local Authority’s Trading Standards office.
For further details about how to exercise your cancellation rights, please see the Returns section of this Website.

Liability
There are certain liabilities that we cannot exclude by law and nothing in these General Conditions limits our liability for personal injury or death caused by our negligence or fraud.

You have rights as a consumer, including legal rights relating to faulty or misdescribed goods. Nothing in these General Conditions will affect these legal rights and we will perform our obligations under these General Conditions with reasonable care and skill.

Any Products we supply to you will be of satisfactory quality. If this is not the case, you can contact us for a replacement or, where this is not possible, a refund.

We are only responsible for losses that are a reasonably foreseeable consequence of our breach of these General Conditions. We will not be liable to you if we are prevented or delayed from complying with the General Conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.

In any event, we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

Other Important Terms 
We may update these General Conditions from time to time without notice to you. Any changes will be posted on the Website.

These General Conditions supersede any other terms and conditions previously published by us and any other representations or statements made by us to you, whether written, oral or otherwise.

You may not assign any of your rights or obligations under these General Conditions to any third party unless we agree in writing.

No relaxation or delay by us in exercising any remedy under these General Conditions shall operate as a waiver of that right or remedy. Any waiver must be agreed by us in writing.

If any of these General Conditions are found to be illegal, invalid or unenforceable by any court, the rest of the General Conditions shall remain in full force and effect.

No third party shall be entitled to enforce any part of these General Conditions whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These General Conditions shall be governed and construed in accordance with the law of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us: 
If you would like to get in touch or have any comments or feedback regarding our privacy policy, our address is: Tallis Amos Group Limited, Hinton on the Green, Evesham, Worcestershire WR11 2QT Email:enquiries@talliscountry.co.uk. Tel: 0845 519 8916.
 
SECURITY

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

More information about shopping securely with Sage Pay can be found at http://www.sagepay.com/shoppers

However, please note that whilst we take appropriate technological and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

We recommend that you take the following security measures to enhance your online security;

If you are using a computer in a public location, always log out and close the website browser when you complete an online session;
Keep your account passwords private;
When creating a password, use at least 8 characters, with a combination of letters and numbers.
Frequently change your password;
Avoid using the same password for multiple online accounts.

We never ask you to confirm any account or card details by email. If you receive an email claiming to be from us asking you do so, please ignore and delete it. Do not respond.

Payment
We accept payment by Visa, Mastercard, Delta and Maestro/Switch cards.

Please note that we do not accept on-line payment from Visa Electron, Solo or Connect cards.

Orders are taken on a provisional basis and will not be confirmed until payment is taken. Payment is usually taken when your order is processed and prepared for delivery. We will send you an email to let you know when dispatch has taken place.

We do not save any credit or debit card details on our site.

Delivery
We offer a basic delivery charge of £5.95 for orders below £100. Delivery for orders over £100 is free. 
 
Please allow up to ten working days for delivery.
 
Please telephone the TAG Country office on 01568 613434 when placing an order for a generator and/or a compressor.

Next day delivery: This is available for a home, work or other address in the UK, and applies to orders placed before 12 noon. Please telephone our office for prices. Please telephone the TAG Country office on 01568 613434 when placing an order for 'Next Day' delivery.

International delivery: Unfortunately, at present, we only deliver within the UK.

If you are not sure whether your order has been dispatched, check the status of your order by clicking on My Account. The delivery service and carrier for your package will be listed there, along with the dispatch email.

Most furniture and large items will be delivered by specialist delivery companies. They will contact you when your order is ready to be delivered to arrange a convenient date and time.

Some deliveries will need to be signed for. If you are out, in most cases the driver will try and find a neighbour or a safe place to leave your package. If this is not possible, the package will be returned to the depot and you will be left a card explaining where your package is and what to do next.  

Returns Policy
We aim to always provide high quality Products that are fault free and undamaged. On occasion however, Products may need to be returned.
  • If you receive Products which do not match those ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 10 days to arrange collection and return. In this case, we are responsible for paying shipping costs. You will be given the option to have the Products replaced with those ordered (if available) or to be refunded through the payment method used when purchasing the Products. Refunds or replacements will be issued upon receipt by us of the returned Products.

  • If any Products purchased have faults when delivered to you, you should contact us within 28 days to arrange collection and return. We are responsible for shipping costs. Products must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Products, the Price, as paid by you, will be refunded through the payment method used when purchasing the Products.

  • If any Products develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.

  • If Products are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the Products have been damaged. In any event, you should report such damage to us within 10 days and arrange collection and return. In this case, we are responsible for shipping costs. Upon receipt of the returned Products, the price of the Products, as paid by you, will be refunded through the payment method used when purchasing the Products.

You have a statutory right to a ‘cooling off’ period (your contract cancellation rights under the Distance Selling Regulations). This period begins once you have received the Product(s) and ends 7 days after the Products have been delivered to you. If you change your mind about the Products within this period, please return them to us within 7 days of receipt. If you have paid a delivery charge for the item(s) you are returning, this will also be refunded, but if you are only returning part of the order, then we are not obliged to return any of the delivery charge. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging and you will be responsible for the cost of returning the Products to us
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights are available in the UK from our local Citizens Advice Bureau or your Local Authority’s Trading Standards office.

  • If you wish to return Products to us, please contact us using the online form that can be found on the Contact Us Page to make the appropriate arrangements.
  • We reserve the right to exercise discretion with respect to any returns under these Conditions.

 

 

For leading brands at competitive prices, visit Tallis Country, the convenient country store.